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Support


CONTACT US:

     

Customer Service:
Email us at Care@mypurmist.ca

We are here to help with questions, troubleshooting, buying supplies, traveling, technical and medical issues.

 

Register my product:

Registering your product is easy. Just email us at Care@mypurmist.ca with the following information:

  • Date of purchase
  • Place of purchase (store name or online store name)
  • Serial number (found on bottom of device)
  • Full name
  • Email address
  • Address 
  • Please attach a picture, PDF or email of your purchase receipt to this email.

 

Submit a warranty claim:

Email us at Care@mypurmist.ca if you have a warranty issue.

 

Tips and Tricks:
Download Frequently Asked Questions, Tips and Troubleshooting for our devices here.

Download manuals here:

Manuels en français

 

Corporate offices:
Vapore LLC dba Mypurmist
1647 Willow Pass Road, PMB3
Concord, CA 94520
U.S.A.
Business inquiries email us at Care@mypurmist.ca and we will forward to appropriate person.